Privacy Policy

Effective Date: 1st April 2026

Welcome to Turf Connect (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://turfconnect.in/ and use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Location / City

b) Non-Personal Information

  • Browser type
  • IP address
  • Device information
  • Pages visited and time spent

c) Booking Information

  • Turf preferences
  • Booking dates & time slots

2. How We Use Your Information

We use your information to:

  • Process turf bookings
  • Manage user accounts
  • Provide customer support
  • Send booking confirmations & updates
  • Improve website performance and user experience
  • Send promotional offers (only with your consent)

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

  • Turf owners/operators for booking fulfillment
  • Service providers (hosting, analytics, etc.)
  • Legal authorities when required by law

4. Cookies & Tracking Technologies

We use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember user preferences

You can disable cookies through your browser settings, but some features may not function properly.

5. Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure.

We strive to protect your information but cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways or partner turfs). We are not responsible for their privacy practices. We encourage you to review their privacy policies.

7. User Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

To exercise these rights, contact us at the email below.

8. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

  • 📧 Email: support@turfconnect.in
  • 📞 Phone: +91 9834893920
  • 🌐 Website: https://turfconnect.in/

11. Consent

By using our website, you consent to our Privacy Policy and agree to its terms.